Customer Expectations from Modern On-Demand Platforms
Tuesday March 23, 2021
Meeting customer expectations is an important pillar of customer service. The most common things that we hope from customer service are: Quick Response:- Customers want instant and proactive response from the support. They don't want...
Managed Network Operation Services for MSP and Technology Firms
Tuesday March 16, 2021
NOC services is a necessity for businesses and technology firms as handling network operations alone is hectic. The hotcake of the market, we talk about NOC services and its benefits here. Network Operation Services (NOC)...
How Helpdesk, Service Desk and Desktop Support Differ?
Tuesday March 9, 2021
Distinctions among Helpdesk, Service Desk and Desktop Support. We distinguish between Helpdesk, Service Desk and Desktop Support which are interchangeably used. Helpdesk vs Service Desk support The ITIL literature has a separate definition for Service...
What will be the best IT service provider for my business?
Monday March 8, 2021
The IT services provider that you want to choose for yourself should be: Flexible,Cost effective,Covers all the services you need,Provides 24/7 customer service. The different services you would want from your IT service provider. Which...
Keep your home and office workplace safe and secure
Friday March 5, 2021
Make your home and office secure today by following these tips. Avoid these things to ensure safety in the workplace. Know about the different kinds of security risks and ways to prevent them. How to...
